As a Schenectady County, NY based company, our service areas include Schenectady County, The Capital district and surrounding areas.
Go to our Contact page and complete the form. Once your request is received you’ll receive an email to schedule a discovery call with us. A quote or proposal will be prepared and sent via email with instructions to secure your event with us.
To avoid disappointment of your date not being available we request you contact us once you secured your venue or at least 3-4 weeks prior to the date of your event.
Once your order is finalized an invoice and payment link will be emailed to you. A $100 retainer fee can be made online via credit/debit card or you can pay by Pay Pal or Venmo. A signed contact and retainer fee are required to secure your reservation. The balance is payable 7 days prior to your event.
No, all services are only available for delivery and set-up.
The Service Retainer is non-refundable.
Refunds requested more than 3 weeks prior to the event date: total monies paid minus the retainer.
Refunds requested less than 3 weeks prior to the event date: a maximum of 50% of the total balance is refundable.
No refund will made 7 days prior to the event date or if delivery has been made and accepted.
Cancellations require a 7-day cancellation notice. Cancellation MUST BE through written or verbal communication otherwise you are responsible for the full payment.
Yes, we can provide an onsite consolation for a $150 fee per visit. This fee will be applied to your final invoice when you book with us. You can also take pictures, video, and measurements and email them to us at no cost.