As a Schenectady County, NY based company, our service areas include Schenectady County, The Capital district and surrounding areas.

Go to our Contact page and complete the form. Once your request is received you’ll receive an email to schedule a discovery call with us. A quote or proposal will be prepared and sent via email with instructions to secure your event with us.

To avoid disappointment of your date not being available we request you contact us once you secured your venue or at least 3-4 weeks prior to the date of your event.

Once your order is finalized an invoice and payment link will be emailed to you. A $100 retainer fee can be made online via credit/debit card or you can pay by Pay Pal or Venmo. A signed contact and retainer fee are required to secure your reservation. The balance is payable 7 days prior to your event.

No, all services are only available for delivery and set-up.

The Service Retainer is non-refundable. Refunds requested more than 3 weeks prior to the event date: total monies paid minus the retainer. Refunds requested less than 3 weeks prior to the event date: a maximum of 50% of the total balance is refundable. No refund will made 7 days prior to the event date or if delivery has been made and accepted. Cancellations require a 7-day cancellation notice. Cancellation MUST BE through written or verbal communication otherwise you are responsible for the full payment.

Yes, we can provide an onsite consolation for a $150 fee per visit. This fee will be applied to your final invoice when you book with us. You can also take pictures, video, and measurements and email them to us at no cost.

It varies depending on the volume and complexity of your request. Check our Balloon Menu Guide for basic prices.

You will need to know the height of the ceiling where you want to place the arch. Too often a gorgeous balloon arch looks wretched because half of it is flush with the low ceiling or losses its impact it’s to small and gets lost in the space.

Our Delivery fee includes the delivering the balloons to the location, installation of the balloons, and a return visit to breakdown the display and pick up any equipment we provided.

Indoors: Many air filled balloon designs can last weeks. The longevity of the balloons will depend on the environmental conditions of the space ( temperature). Outdoors: We cannot guarantee that balloons will last any specific amount of time when used outdoors. The sun, heat, cold, wind, rain, etc., affect the lifespan of the balloons.

Yes, but is not necessary to purchase your own balloons unless they are a specialty balloon with custom printed logos or personalized messages. If they are defective or burst during or after inflation, you will still be charged the full amount for that balloon. We CAN NOT guarantee the quality nor speculate about the longevity of balloons not provided by us.

Yes! Our latex balloons are 100% biodegradable but should be disposed of properly to protect the wild life. Mylar (foil) balloons are NOT biodegradable but can be recycled

We would be happy to hear about your cause. Please contact us to discuss details.

Balloon décor is our primary service and have a limited rental supply we reserve for clients whom are booking balloon décor.

It depends on several factors. Extended exposure to the elements can cause damage and accelerate wear and tear so the conditions must be optimal. The designated area needs to be dry and remain dry throughout the event. The surface area must be even and smooth without any gravel, uneven payment, sloped areas, or muddy areas. In the event of rain in the forecast, the setup must be within a covered structure with at least three walls and a fixed roof.

The cost to repair or replace an item ranges from $200 and up depending on the extent of the damage. You will be responsible for any damage whether caused by you, an event guest or venue staff. We ask that you take special care when using rentals and maintain them in the same condition they were when received.

You are responsible for the replacement cost of the item. We will allow up to 2 weeks to recover and return items.